Thank you for choosing Equicure Pharm. We are committed to providing reliable and efficient shipping services to ensure that your orders are delivered in a timely manner. This Shipping Information page provides details on our shipping policies, methods, and estimated delivery times.
Processing Time:
Once you place an order with Equicure Pharm, our dedicated team works diligently to process and fulfill your order as quickly as possible. Our typical processing time is 1-2 business days. Please note that processing times may vary during peak seasons or promotional periods. We appreciate your patience and understanding.
Shipping Methods and Carriers:
Equicure Pharm offers various shipping methods to accommodate your needs:
1. Domestic Shipping (Within the USA):
– Standard Shipping: We offer standard shipping services through trusted carriers such as USPS, UPS, FedEx, and DHL. The estimated delivery time for standard shipping is 3-7 business days, depending on your location.
– Expedited Shipping: For customers who require faster delivery, we offer expedited shipping options at an additional cost. Expedited shipping generally takes 1-3 business days, depending on your location.
2. International Shipping:
– We proudly offer international shipping to select countries. International shipping times may vary depending on the destination and customs clearance procedures. Please note that customers are responsible for any applicable customs duties, taxes, or import fees imposed by their respective countries.
Order Tracking:
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package. Tracking information allows you to stay updated on the whereabouts of your order from the time it leaves our facility until it reaches your doorstep.
Shipping Costs:
Shipping costs are determined based on the weight, dimensions, and destination of your order. During the checkout process, our system will calculate the shipping charges and display them clearly before you finalize your purchase. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your order.
Please note that any additional charges related to customs duties, taxes, or import fees for international orders are the responsibility of the customer.
Shipping Restrictions:
While we strive to serve customers worldwide, please be aware that certain products may be subject to shipping restrictions or regulations in certain regions or countries. It is your responsibility to ensure that the items you order comply with local laws and regulations. Equicure Pharm reserves the right to cancel or modify orders that violate such restrictions.
Address Accuracy:
To prevent any delays or delivery issues, please ensure that you provide accurate and complete shipping information at the time of placing your order. Double-check the recipient’s name, shipping address, and contact details to avoid any shipping errors. Equicure Pharm will not be held responsible for any delays or losses resulting from incorrect or incomplete shipping information provided by the customer.
Undeliverable Packages:
In the event that a package is deemed undeliverable by the shipping carrier due to an incorrect address, refusal of delivery, or any other reason, the package will be returned to us. We will contact you to verify the shipping address and arrange for reshipment. Please note that additional shipping fees may apply for reshipping an undeliverable package.
If you have any questions or concerns regarding shipping, please contact our customer support team at support@equicurepharm.com. We are here to assist you and ensure a smooth shipping experience.
Thank you for choosing Equicure Pharm. We appreciate your trust, and we are committed to delivering your orders with care and efficiency.